HTTP 500Internal server error

internal_error

Something failed on Postify's side. The request may or may not have taken effect — which is exactly what idempotency keys are for. Every response carries a request_id; quote it when contacting support.

This page is where the problem type URI https://usepostify.com/docs/api/problems/internal-error resolves.

Common causes

  • A transient infrastructure fault.
  • An unhandled edge case in the API.

How to fix

  • Retry with backoff; for POST /v1/posts, retry with the SAME Idempotency-Key so a request that did land isn't duplicated.
  • If it persists, email [email protected] with the request_id from the response.

Example response

500 · application/problem+json
{
  "type": "https://usepostify.com/docs/api/problems/internal-error",
  "title": "Internal server error",
  "status": 500,
  "code": "internal_error",
  "detail": "An unexpected error occurred.",
  "request_id": "req_6f1f8a2b40d34cd2a6f1e2c9b8d7a601"
}

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