# internal_error — Postify API error

HTTP 500 · Internal server error

This page is the resolution of the problem `type` URI `https://usepostify.com/docs/api/problems/internal-error`.

Something failed on Postify's side. The request may or may not have taken effect — which is exactly what idempotency keys are for. Every response carries a request_id; quote it when contacting support.

## Common causes

- A transient infrastructure fault.
- An unhandled edge case in the API.

## How to fix

- Retry with backoff; for POST /v1/posts, retry with the SAME Idempotency-Key so a request that did land isn't duplicated.
- If it persists, email support@usepostify.com with the request_id from the response.

## Example response

```json
{
  "type": "https://usepostify.com/docs/api/problems/internal-error",
  "title": "Internal server error",
  "status": 500,
  "code": "internal_error",
  "detail": "An unexpected error occurred.",
  "request_id": "req_6f1f8a2b40d34cd2a6f1e2c9b8d7a601"
}
```

## Related

- [Idempotency docs](https://usepostify.com/docs/api#idempotency)